How do I get OMNIK audio/video messaging service?

OMNIK audio/video messages comes with the Premium Membership.

How do I know I have a message?

When you log on or return from away status a window will appear letting you know that you have a message to listen to and the message will appear in your message history.

How do I play an audio/video message that was left for me?

You can access the message that was left for you by clicking on the voicemail notification window or by highlighting a contact and going to Actions->Message History to play the message.

I logged into OMNIK using a different computer and the messages I previously listened to are gone. What happened?

Once you play a message it is downloaded and saved locally on your computer. If you log on using a different machine then you will not be able to hear messages that you have previously listened to.

Can anyone leave me a message?

Anyone in your contact list with the Premium Membership can leave you a voice message.

How do I delete messages once I've listened to them?

Once you listen to the message you will be able to delete it if you click on delete otherwise it is stored in your message history. You will have to go to message history to delete it.

Can I leave a voicemail message for my friend/contact even if he is not online?

Yes. If your contact is offline, away, busy or even if the computer is off, you still are able to leave them a message and they will be able to retrieve it the next time they log onto OMNIK.

Are voicemails encrypted?

Yes, Voicemails are encrypted.

Are voicemail messages encrypted on my local computer?

No. Once the voicemail messages have been transferred to you through an encrypted channel, they are then stored on your local PC as unencrypted files.