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FAQ's
File Transfers
How do I transfer a file with OMNIK?
There are several ways to start a file transfer.
  • You can hi-light a contact, then press the send file button (orange document icon) on the bottom of your contact list.
  • You can drag a file directly onto a Contact that is online.
  • You can also right-click an online Contact and select "Send File".
  • On a call you can send a file to your contact by clicking the "Send File" button.
OMNIK then lets you browse your computer for a file to send. The recipient will have to accept the transfer in order for it to begin. You can only send files to contacts who have authorized you.
How do I receive a file?
When someone tries to transfer a file to you, a file transfer window will pop up and you must accept the transfer by pressing the "Save as" button. This will allow you to choose a location where you would like the file to be saved. When the transfer is completed you can choose to open the file.
Is there a limit to the size of the file I can I send?
No. File transfers are only limited by bandwidth and free space on the recipient's hard disk.
Can I send multiple files at the same time?
Yes but only when sending a zip file.
Can I click and drag a file to a user?
Yes.
Can I get a virus with OMNIK File Transfer?
You will not get a virus from OMNIK software, but you should always take precaution when downloading files from an email program, file transfer or the web. OMNIK recommends that you have an updated virus protection program on your computer to scan all incoming files.
Why does my File Transfer take a long time?
The speed of a file transfer is dependent on the bandwidth available (upload/download) to the sender/recipient of the file. If either party is using other applications that take up bandwidth, this will also slow the transfer. We highly recommend if you are running other programs that use bandwidth, such as email, web browser, etc. to close these programs to increase your transfer speed as well. Internet congestion may also decrease the file transfer speed.
Can anybody see the file that I am sending, other than the person I am sending the file to?
No. All file transfers on OMNIK (relayed or direct) are encrypted end-to-end just like OMNIK calls. This is to protect your privacy when transferring information over the public Internet and ensures that only you and your Contact will be able to view the file.